FAQ

Is there an age limit or other restrictions?
No, if you can walk, you can jump! However, jumpers who are 42" or under are required to jump in our Junior Jump Zone during regular business hours. (We do offer Toddler Time, Friday and Saturday mornings specifically for jumpers 6 and under.) Do not jump if you are pregnant or under the influence of drugs and/or alcohol. As with any sport, we ask that you be in good health to participate and jump within your ability.

Do I need to sign a Waiver before I can jump at Rare Air?
Yes. Every jumper is required to have a liability waiver on file before jumping. If you are under the age of 18, your parent or legal guardian must be present and fill the waiver out for you. Waivers can be filled out online or at Rare Air. Each year an updated waiver will be required.

What should I wear to jump at Rare Air?
We recommend that you wear athletic attire that is comfortable and appropriate. Jeans with studs or rhinestones are not allowed because they can cause damage to the trampolines. Empty pockets are a must! Rare socks are required and available for purchase at front counter for $3.00 and are re-usable (provided that are in good shape.)

Do we have to show up on the hour?
1hr jump sessions begin every 30 minutes. Be sure to have your waiver filled out before you arrive or allow time to complete on arrival.

Is there a place to sit and watch my child jump?
Rare Air has a lounge area on the trampoline decking for parents to monitor their children.

Can I drop my child off?
Jumpers 13 years and younger must be accompanied by an adult. We do not recommend minors be left at the park without adult supervision.

Can I bring food or drink?
Outside food or drinks are not permitted inside the park. However, we do serve a wide array of drinks and snacks at Rare Air’s snack bar.

Is Rare Air Trampoline Park safe?
Rare Air employs the latest technology and safety engineering in an effort to make your jumping experience as safe as possible. Like any vigorous sporting activity, injuries can and do occur. However, injuries are rare and usually quite minor. Follow our safety rules and the chances of injury are even less.

Is there a weight limit on the trampolines?
Yes, the maximum weight on the trampolines is 300lbs.

Can I rent Rare Air Trampoline Park for a private party?
Yes, see our group rates

What is your refund policy?
All sales are final. No refunds will be given for any reason. Including non-usage.